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Web design · Automation · Branding · Sabah

Your business, one step ahead online.

We build websites, automations and logo & graphic design for small businesses in Sabah, from Kota Kinabalu to Sandakan, so you look professional, get found on Google and spend less time on admin.

Web design, automation & branding

Three things, done well. Every project is quoted to fit what you actually need.

Website design for small businesses

Fast, mobile-first websites and landing pages that make it easy for customers to find you, trust you and get in touch.

  • Business sites and landing pages
  • Booking, enquiry and WhatsApp buttons
  • Google-friendly SEO basics
  • Your own domain and business email

Business automation

Hand the repetitive admin to software, so follow-ups, reminders and reviews happen on time without you chasing them.

  • Lead follow-ups and enquiry replies
  • Booking and renewal reminders
  • Google review requests
  • Forms, sheets and notifications wired together

Logo & graphic design

A look that feels like you, used the same way everywhere, from your shopfront to your Instagram grid.

  • Logos and brand kits
  • Social media and marketing graphics
  • Flyers, menus and banners
  • Business cards and print

Our work

Products we run ourselves and projects we built for clients.

Sabah Business Hub website, built by First Step Creatives

Our own product · Web platform

Sabah Business Hub

A bilingual (English/Bahasa Malaysia) directory of Sabah businesses, from cafés in Kota Kinabalu to workshops in Sandakan. Owners claim and verify their listing for free, then get a shareable page, QR stickers and visitor analytics.

  • Nearly 500 published Sabah businesses
  • Owner claim and verification flow
  • Smart search with a “verified only” filter
Conversational Kadazan website, built by First Step Creatives

Client · Landing page + web app

Conversational Kadazan

Live online classes that help people speak and preserve the Kadazan language. We designed a landing page that lifted sign-ups, then built a web app to run classes and keep students coming back.

  • Sign-ups grew from 6 to 44 in the first month
  • Custom class management web app
  • Stronger brand in online language learning

How it works

Simple and transparent from first chat to launch, with support afterwards if you want it.

  1. 01

    Chat

    Tell us about your business on a free 30-minute call or by email.

  2. 02

    Proposal

    We send a written proposal with scope, timeline and a fixed quote.

  3. 03

    Build

    We design and build, sharing progress so there are no surprises.

  4. 04

    Review

    You review and we refine until it is right.

  5. 05

    Launch

    We put it live and make sure everything works.

  6. 06

    Support

    We can host, maintain and update it for you after launch.

Questions we often get

How much does a website cost?

Every project gets a written, fixed quote after a free 30-minute call, so you only pay for what your business needs. There are no packages, and the price is agreed before any work starts.

How long does it take to build a website?

A simple business website or landing page usually takes one to two weeks once we have your content. Larger sites and automations take longer; your quote includes a timeline.

Do you only work with businesses in Kota Kinabalu?

No. We work with small businesses across Sabah and the rest of Malaysia. Most of the work happens online and over calls, in English or Bahasa Malaysia.

What kind of automations can you set up?

Common ones are instant replies to enquiries, follow-ups for leads who went quiet, booking and renewal reminders, Google review requests after a visit, and forms that feed straight into a spreadsheet or your inbox.

Do you host and maintain the website after launch?

Yes, if you want us to. We can host the site, keep it secure and updated, and make changes for you, so you never have to log in to anything.

Can you design my logo and social media graphics too?

Yes. We design logos and brand kits, social media and marketing graphics, menus, flyers, banners and business cards, so your shop, website and Instagram all look like the same business.

Let’s take the first step

Tell us what you need, whether it’s a new website, fewer hours on admin or a fresh look. We’ll reply with ideas and a quote.