First Step Creatives
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Terms of use
Effective Date: August 20, 2024Welcome to FirstStepCreatives (FSC) and our Conversational Kadazan Class. By registering for and participating in our classes, you agree to comply with and be bound by the following terms of use.1. User Obligations
1.1. Accurate Information: Users must provide accurate, current, and complete information during registration and maintain the accuracy of such information.1.2. Compliance: Users agree to comply with all class guidelines, instructions, and any additional terms provided by FSC.1.3. Attendance: Users are responsible for attending all classes they have booked. Absences will still be counted as attended, and no additional or replacement classes will be offered for missed sessions. This applies to all plans: Single Class Plan, Monthly Plan, and Bi-weekly Plan, for both group and private classes.2. Modifications to Terms
2.1. Right to Change: FSC reserves the right to modify these terms of use at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after any such changes constitutes acceptance of the new terms.3. Guidelines and Conduct
3.1. Behavior: Users must follow all guidelines set forth by FSC and conduct themselves in a respectful and professional manner during classes.3.2. Prohibited Actions: Users must not engage in any conduct that is disruptive, harmful, or otherwise inappropriate as determined by FSC.4. Intellectual Property
4.1. Content Ownership: All content provided by FSC, including course materials, is the intellectual property of FSC and is protected by copyright laws. Users may not reproduce, distribute, or create derivative works from this content without express permission.5. Liability and Disclaimers
5.1. No Guarantees: FSC makes no guarantees regarding the outcomes of the classes. While we strive to provide the best educational experience, individual results may vary.5.2. Limitation of Liability: FSC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your participation in our classes.6. Termination
6.1. Right to Terminate: FSC reserves the right to terminate or suspend access to any user who violates these terms or engages in behavior deemed inappropriate.7. Governing Law
7.1. Jurisdiction: These terms of use are governed by the laws of Malaysia, without regard to its conflict of law principles.8. Refund Policy
8.1. Single Class Plan: Refunds are available for the Single Class Plan if requested at least one day before the class starts. No refunds will be entertained if the request is made less than one day before the class. Refunds will be processed within three business days.8.2. Bi-Weekly Plan: Users on the Bi-Weekly Plan are limited to 4 classes every two weeks. No refunds are available for the Bi-Weekly Plan once payment has been made.8.3. Monthly Plan: Users on the Monthly Plan are entitled to 8 classes per month. No refunds are available for the Monthly Plan once payment has been made.8.4. Three-Month Plan: No refunds are available for the Three-Month Plan once payment has been made.9. Class Rescheduling and Cancellation
9.1. FSC's Right to Reschedule or Cancel: FSC reserves the right to reschedule or cancel a class with at least 6 hours' notice. Users will be notified via email or other communication methods provided during registration.10. First Class is Always Free
10.1. Offer Details: Your first class with FSC is always free. This offer applies to all new users, regardless of the chosen class type or plan.10.2. Trial Ending: Please note that the 3-day trial campaign will end on August 14, 2024.11. Pay It Forward Campaign
11.1. Sponsorship: Users can choose to sponsor a class for others through our Pay It Forward campaign.11.2. Non-Refundable: Contributions to the Pay It Forward campaign are non-refundable and will be used to sponsor Kadazan language classes for individuals selected by FSC.11.3. Confirmation: Sponsors will receive a confirmation email with details about their contribution.12. Class Options
12.1. Group Classes: Users can choose to join group classes with a maximum of 7 students per class. Group classes can be booked on a single class basis or through a monthly subscription.12.2. Private Classes: Users can opt for private, one-on-one sessions. Private classes can be booked on a single class basis or through a monthly subscription.12.3. Missed Class Policy
For users on the paid plans, it is the responsibility of the user to inform FSC of their inability to attend a class at least 12 hours before the scheduled start time. Failure to provide such notice will result in the class being considered attended, and no replacement class or refund will be provided.12.4. If you wish to unsubscribe from your plan, please email our support team at [email protected]. Unsubscribing requests will be processed within 3 business days.
By registering for our Conversational Kadazan Class, you acknowledge that you have read, understood, and agree to be bound by these terms of use.For any questions or concerns, please contact us at [email protected].
Privacy Policy
Effective Date: July 8, 2024FirstStepCreatives (FSC) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our Conversational Kadazan Class services.1. Information We Collect
1.1. Personal Information: When you register for our classes, we collect personal information such as your name, email address, phone number, and payment information.1.2. Usage Data: We collect information on how you access and use our services, including your IP address, browser type, and operating system.1.3. Cookies: We use cookies to track your activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.2. Use of Your Information
2.1. Service Delivery: We use your personal information to provide and improve our services, process your transactions, and communicate with you.2.2. Marketing: With your consent, we may use your information to send you promotional materials and updates about our services. You can opt out of these communications at any time.2.3. Analytics: We use usage data to monitor and analyze trends, usage, and activities to improve our services.3. Sharing Your Information
3.1. Service Providers: We may share your information with third-party service providers to help us deliver our services, such as payment processors and email service providers. These third parties are obligated to protect your information.3.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.4. Data Security
4.1. Protection Measures: We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure.4.2. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.5. Your Rights
5.1. Access and Correction: You have the right to access and correct your personal information held by us. You can update your information through your account settings or by contacting us directly.5.2. Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.5.3. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us.6. Children's Privacy
6.1. Age Restrictions: Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.7. Changes to This Privacy Policy
7.1. Updates: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Continued use of our services after any such changes constitutes acceptance of the new terms.8. Contact Us
8.1. Inquiries: If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].9. Governing Law
9.1. Jurisdiction: This Privacy Policy is governed by the laws of Malaysia, without regard to its conflict of law principles.
Conversational Kadazan Class
Embrace the opportunity to learn and connect with the Kadazan culture. Register now and take the first step towards mastering the Kadazan language.